Skip to main content

Privacy Policy


Privacy Policy

Effective Date: February 17, 2025

This privacy policy (the “Privacy Policy” or “Policy”) of Gene B. Glick Company, Inc. (“Company,” “we,” “us,” or “our”) describes our privacy practices regarding personal information we collect, including from persons (“you” or “your”) who access our property’s website, the RENTCafĂ© Resident Portal website or our related mobile applications that may be available for download (collectively, the “Site(s)”). To access the Privacy Policy of RENTCafĂ©, please visit: https://www.rentcafe.com/apartments/privacypolicy.aspx.

YOUR CONSENT AND POLICY CHANGES. PLEASE READ THIS ENTIRE PRIVACY POLICY CAREFULLY. BY USING THE SITE, YOU EXPRESSLY CONSENT, WITHOUT QUALIFICATION, TO THE COLLECTION, USE, AND DISCLOSURE OF INFORMATION, INCLUDING PERSONAL INFORMATION, AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THE SITE.

Company may amend this Privacy Policy from time to time. We will post those changes on the website or update the Privacy Policy date below. In certain cases, you will be notified via email or a notice on our website.

PURPOSE. The purpose of this Privacy Policy is to inform you about the types of personal information we gather about you, including personal information gathered when you visit the Site, and personal information we may receive from third parties or affiliates in addition to that online information, how we may use that information, whether we disclose that information to anyone, and the choices you have regarding our use of, and your ability to correct the information. This Policy does not cover information about employees, contractors and job applicants.

PERSONAL INFORMATION OF MINORS. Our Sites are not directed to minors under the age of 16 and we do not knowingly collect Personal Information from minors. We may collect Personal Information of minors, provided by parents or guardians, in connection with the application and rental of a unit, or the provision of property management services. We do not sell the Personal Information of minors.

IF COMPANY LEARNS THAT A CHILD UNDER THE AGE OF 16 HAS SUBMITTED PERSONALLY IDENTIFIABLE INFORMATION TO COMPANY THROUGH THE SITE, IT WILL TAKE REASONABLE MEASURES TO DELETE SUCH INFORMATION FROM ITS RECORDS AND TO NOT USE SUCH INFORMATION FOR ANY PURPOSE (EXCEPT WHERE NECESSARY TO PROTECT THE SAFETY OF THE CHILD OR OTHERS, AS REQUIRED BY LAW, OR AS MAY OTHERWISE BE REQUIRED BY LAW).

PERSONAL INFORMATION COLLECTED IN THE PAST 12 MONTHS. We collect, process, and store various types of Personal Information. For purposes of this Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include de-identified or aggregate information, or public information lawfully available from governmental records.

Personal Information we collect may include: your name, email addresses, postal addresses, postal codes, user Internet Protocol (IP) addresses, social security/insurance number, driver’s license number, prior addresses, monthly rent paid at prior residences, employers, job titles, income, telephone numbers, credit card information, bank account information and routing numbers, date of birth, gender, age, marital status, user name and password (if you choose to become a registered user of the Site or our products and services), emergency contact information, information about your pets, information about your vehicles including license plate numbers, and other information either desirable or necessary to provide quality services to our residents and visitors. We may also collect information about you such as your use of the Site and communication preferences.

We do not and will not sell your Personal Information.

With respect to each of the categories of data above, we may also collect and share Personal Information with third parties to comply with legal obligations; when we believe in good faith that an applicable law requires it; at the request of governmental authorities or other third parties conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of our business, third parties, visitors to our websites and mobile apps, or the public. We may also share Personal Information with any person to whom we transfer any of our rights or obligations under any agreement, or in connection with a sale, merger, or consolidation of our business or other transfer of our assets, whether voluntarily or by operation of law, or who is otherwise deemed to be our successor or transferee.

PERSONAL INFORMATION WE WILL CONTINUE TO COLLECT. We will continue to collect the same categories of Personal Information listed above, for the same purposes.

USE OF COOKIES AND OTHER TECHNOLOGIES. Like many other website operators, Company may use cookies to customize content specific to your interests and track your use of the Site. “Cookies” are text files that are placed on your computer and may be used to store your Personal Information. In addition to cookies, Company may use other now known or later developed technologies, to assist Company in observing the behavior of users visiting the Site. These technologies access individual user information but the information is used only to compile aggregated statistics about the Site’s usage. Our service providers may use cookies and those cookies may be stored on your computer when you visit our website.

This Site uses Lead Attribution or Marketing Attribution to assess the conversions of different channels that generate leads. “Lead Attribution” means figuring out where someone first showed interest. “Marketing Attribution” means figuring out which marketing efforts—like ads, emails, or social media posts—helped convince someone to take action.

This Site uses Google Analytics (and in the future may use other similar sites or services), a web analytics service provided by Google, Inc. (“Google”), to better assist Company in understanding how the Site is used. Google Analytics will place cookies on your computer that will generate information that we select about your use of the Site, including your computer’s IP address. That information will be transmitted to and stored by Google. The information will be used for the purpose of evaluating consumer use of the Site, compiling reports on Site activity for Company’s use, and providing other services relating to Site activity and usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. The use of cookies by Google Analytics is covered by Google’s privacy policy: https://www.google.com/policies/privacy/.

You can choose to delete existing cookies, allow or block cookies, and set preferences for certain websites in your browser’s settings. Please note you may not be able to use the full functionality of the Site if you choose to block all cookies.

EMAIL AND TEXT MANAGEMENT. You may receive emails and texts from Company for a variety of reasons. We respect your desire to manage email and text correspondence. By signing up for our text message program, you consent to receive automated calls or texts, which may include marketing, to the number provided, even if the number appears on a federal or state do-not-call list. Your consent is not required. You agree to these terms and conditions in this Privacy Policy. Calls or texts may be available for consumers of select mobile carriers and devices. Message and data rates may also apply. You may  opt out at any time. Where we obtain consent for text messaging, we will not sell or share such consent with any unaffiliated  third parties for marketing purposes.

If you have an account with Company on the Site, you can select your email preferences through your account settings. You can also manage your receipt of certain types of communication by following the instructions included in the email we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with information relating to your unit, the management of the property, and other important transactional or administrative information.

THIRD-PARTY WEBSITES. This Privacy Policy applies solely to information collected by Company. This Privacy Policy does not apply to other websites that are accessible through this Site, including but not limited to any third-party websites. We do not endorse or make any representations or warranties concerning, and will not in any way be liable for, any informational content, products, services, software, or other materials available through third parties. Your use of third parties’ services and/or third-party websites is governed by and subject to the terms and conditions of those third parties and/or third-party websites. We encourage you to carefully review the privacy policies and statements of such third parties and/or third-party websites.

ACCESSING, REVIEWING AND CHANGING YOUR CONTACT INFORMATION. As an account holder, you can see, review and change most of your contact information associated with your Account Profile by logging into your account and editing your Account Profile. For assistance, you may contact us using one of the methods listed below. With some exceptions, you have the right to see what Personal Information we hold about you. We can help you identify what records we might have about you. We may need to confirm your identity before providing you with this access, and if we cannot verify your identity with the degree of certainty required, we will not be able to respond to your request. If we cannot give you access, we will tell you within forty-five (45) days of receipt of your request and provide you with a reason, as best we can, as to why we cannot give you access.

YOUR STATE PRIVACY RIGHTS. State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information. These rights are subject to certain exceptions, including, without limitation, Personal Information subject to the Fair Credit Reporting Act and the Gramm-Leach-Bliley Act. These states may provide now (or in the future) their state residents with rights to:

  • Confirm whether we process their Personal Information.
  • Access and delete certain Personal Information.
  • Correct inaccuracies in their Personal Information, taking into account the information’s nature processing purpose.
  • Data portability.
  • Opt-out of personal data processing for:
    • targeted advertising;
    • sales; or
    • profiling in furtherance of decisions that produce legal or similarly significant effects.
  • Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please contact us through the Contact Us form or [[email protected]].

DO NOT TRACK. “Do Not Track” is a privacy preference that users can set in certain web browsers. We do not respond to browser or do-not-track signals.

DATA SECURITY. We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Site. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Site.

CONTACT INFORMATION. To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: [email protected].

Privacy Policy – Corporate Website

The Gene B. Glick, Inc. Website Privacy Policy

The Gene B. Glick Company, Inc. (“Glick,” “we,” “us,” “our”) is committed to protecting the privacy of your information. The following Privacy Policy sets forth our policies and practices regarding the collection, use, and disclosure of the information we receive through your use and navigation of our websites (the “Sites”).

Effective Date

This Privacy Policy is effective as of February 17, 2025

This Privacy Policy applies to the Sites, which include www.genebglick.com, its subdomains, and all of the websites and Internet properties owned or operated by Glick, regardless of the medium in which the Sites are accessed by a user (e.g., via a web or mobile browser).

The Information We Collect

Glick may collect different types of information from you when you use or navigate the Sites.

Personal Information. When you use and navigate the Sites, we may collect personally identifiable information, such as your name, address, email address, telephone number, date of birth, and account username and password (collectively, “Personal Information”) from you.

Usage Information. When you use and navigate the Site, we may collect additional information from you that may not by itself reasonably identify you as the source (collectively, “Usage Information”). Usage Information may include information regarding your computer, your IP address, the type of Internet browser you are using, the location from which you are visiting the Site, the type of computer operating system you are using to access the Site, the domain name of the website from which you linked to the Site, or the areas of the Site you visited and the actions you performed on the Site. We will take reasonable measures to ensure that the Usage Information we collect is not personally identifiable and may not later be easily used to identify you except in the case of fraud checks or as otherwise required by applicable law.

How We Collect Information

Directly from You. We collect Personal Information from you when you voluntarily provide Personal Information to us by, for example, completing various forms and creating user accounts on our Sites.

Through Your Use of the Sites. We record Usage Information that your browser transmits when you visit our Sites. We also collect Usage Information about how you access and interact with the Sites through the use of automated tracking technology, such as “cookies” and “web beacons.” A cookie is a small data file that is transferred to a web browser, which enables our Sites to remember and customize your subsequent visit. Most Internet browsers automatically accept cookies. You can instruct your browser to block the acceptance of cookies or to provide you with a warning prompt before you accept cookies from our Sites. Please refer to your Internet browser’s instructions to learn more about these functions. If you reject cookies, the functionality of the Site may be limited, and you may not be able to participate in several of the Sites’ features. Additionally, we may use web beacons, which are single-pixel, electronic images embedded in the Sites that allow us to gather information about your browsing activities on the Sites.

From Third-Party Services. We collect Personal Information about you from third parties whose privacy practices may differ from the practices described in this Privacy Policy. We do not endorse or make any representations or warranties concerning, and will not in any way be liable for, any informational content, products, services, software, or other materials available through third parties. Your use of third parties’ services and/or third-party websites is governed by and subject to the terms and conditions of those third parties and/or third-party websites. We encourage you to carefully review the privacy policies and statements of such third parties and/or third-party websites.

How We Use and Disclose Information

General Uses and Disclosures. Glick may use your Personal Information and Usage Information for a variety of purposes, including, but not limited to, directly contacting you in response to your inquiries; processing your applications; sending you promotional materials, from which you may opt-out of receiving; researching the effectiveness of our marketing efforts; analyzing users’ browsing and usage activities and patterns in order to understand users’ interests and preferences with respect to our services and the Sites; and managing our everyday business needs. Glick may disclose your Personal Information to third parties that may assist us with managing our daily operations, such as processing payments and providing general customer services.

Law Enforcement, Safety, and Legal Processes. We may share your Personal Information and/or Usage Information with law enforcement or other government officials if it relates to a criminal investigation or alleged criminal activity. We may also disclose your Personal Information and/or Usage Information if required or permitted to do so by law; for fraud protection and credit risk reduction purposes, or in the good-faith belief that such action is necessary to protect and defend the rights or property of Glick or the users of the Sites; and to act under urgent circumstances to protect the safety of Glick or its employees or a member of the public. We may also disclose your information to comply with a judicial proceeding, court order, subpoena, or legal process.

Sale or Acquisition of Assets. If we become involved in a transaction involving the sale of our assets, such as a merger or acquisition, or if the Site is transferred to another company, we may disclose and/or transfer your Personal Information as part of the transaction. If we are not the surviving entity in that transaction, the surviving entity may use your Personal Information pursuant to its own privacy policies and practices, which may differ from this Privacy Policy.

Security of Personal Information

Unfortunately, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure. As a result, while we attempt to protect all Personal Information, we cannot ensure or warrant that Personal Information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. We will notify you in the event we become aware of a security breach involving your personally identifiable information (as defined by the applicable state and federal laws) stored by or for us. By disclosing your email address to us for any reason, you expressly consent to receive electronic notice from us in the event of such a security breach.

Other Provisions

Online Advertising. We use third-party vendors, such as Google AdWords and Facebook, which provide you with targeted online advertising. This enables us to tailor our marketing and display advertisements that are relevant to you. These third-party vendors may plant cookies on your browser to identify you as a unique user when you visit our Sites, enabling them to show you advertisements based on your past visits to our Sites. Any advertising data that we obtain from such third-party vendors are limited to anonymous Usage Information. You may choose to prevent such third-party vendors from recognizing your visits to the Sites by disabling cookies on your browser. To learn more about opting out of Internet-based advertising, you may visit websites operated by the Network Advertising Initiative and Digital Advertising Alliance.

Accessing and Updating Information and Opting Out. If you would like to access, update, or modify your Personal Information or request us to delete your Personal Information, you may do so by contacting us at the contact information listed below. Further, if you would like to opt out of receiving marketing communications directly from us, you may do so by following any instructions included in the marketing communication or by contacting us at the contact information listed below. Opting out from our communications or modifying, updating, or deleting your Personal Information will not result in the modification, updating, or deletion of any Personal Information that may reside in back-up or disaster-recovery storage.

Your State Privacy Rights. State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information. These rights are subject to certain exceptions, including, without limitation, Personal Information subject to the Fair Credit Reporting Act and the Gramm-Leach-Bliley Act. These states may provide now (or in the future) their state residents with rights to:

  • Confirm whether we process their Personal Information.
  • Access and delete certain Personal Information.
  • Correct inaccuracies in their Personal Information, taking into account the information’s nature processing purpose.
  • Data portability.
  • Opt-out of personal data processing for:
    • targeted advertising;
    • sales; or
    • profiling in furtherance of decisions that produce legal or similarly significant effects.
  • Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please contact us through the Contact Us form or [OTHER CONTACT METHOD].

Do Not Track. Certain web browsers and other devices you may use to access the Site may permit you to indicate your preference that you do not wish to be “tracked” online. At this time, the Site does not respond to “Do Not Track” signals.

Children Under 16. We do not market to and do not knowingly collect any Personal Information from or about a child under the age of 16 without the consent of the child’s parent or legal guardian. If we discover that we have inadvertently collected information from a child under 16 years of age, we will promptly take all reasonable measures to delete such information from our systems.

Third-Party Links. The Sites may contain links to websites not affiliated with Glick. Your use of an external website or any informational content found on an external website is subject to and governed by the terms and guidelines of those website(s). Glick does not endorse or make any representations or warranties concerning, and will not in any way be liable for, any informational content, products, services, software, or other materials available on an external website, even if one or more pages of the external website are framed within a page of this Site. Glick is not responsible for the privacy practices of any external website.

Updates to this Privacy Policy. We may periodically revise the Privacy Policy in our sole and absolute discretion to reflect changes in our business practices. If we revise the Privacy Policy, we will notify you by posting the updated Privacy Policy Statement on the Sites. Changes to the Privacy Policy will become effective and will apply to the information collected starting on the date we post the revised Privacy Policy on the Sites. Your continued use of the Sites after any change has become effective will constitute your acceptance of any change.

Comments and Questions. If you have a comment or question about the Privacy Policy, please contact us at the contact information listed below:

Gene B. Glick Company, Inc.

Attn: Website Subscriptions

P.O. Box 40177

Indianapolis, IN 46240

[email protected]